November 17, 2016

Global Tel*Link’s Ridiculous Claims

Providing telephone services to prisons around the the country is big business. Companies jockey for position in order to secure government contracts to be the sole provider of telephone services to each facility. Once the contract is secure, the company can generally charge whatever they want. Take Global Tel*Link, for example. The company rakes in about a half $1 billion per year.

 

That is a massive empire to protect and that is probably why the company is suing its competitor Securus in federal patent court. The companies are fighting over proprietary software that allows prisoners to call people outside of the prison using Internet protocols. But the game that Global Tel*Link is really playing is called stalling.

 

Securus is hamstrung so long as the federal lawsuit is ongoing. That means Global Tel*Link is pouring a ton of money into legal fees in order to stop their competitor from taking a bigger market share. But it is all just temporary and Securus proved it with its latest press release.

 

Global Tel*Link has a well-paid team of lawyers that can put out press releases that sound all intelligent. But Securus followed their press release about the latest ruling in the federal lawsuit which stands as a correction to Global Tel*Link’s ridiculous claims.

 

What really needs to happen is that more competition needs to be infused into the telecommunications services of prisons and jails. You don’t have to dig very deep to see that Global Tel*Link is inferior to Securus. Securus keeps expanding and has the best customer service in the industry. They also provide video chats for the prisoners that they serve. The company also makes it very easy for prisoners to pay for the telecommunications services which helps to connect the prisoner to his or her family.